:root{--paper:#f7f3ea;--paper-deep:#efe8d8;--card:#fffdf7;--ink:#22303d;--ink-blue:#1e3a5f;--ink-blue-deep:#162c49;--rule:#c9bda3;--rule-soft:#e2d9c4;--ochre:#b0641e;--ochre-soft:#f3e4d2;--stamp-red:#a53b2e;--leaf:#3f6f4f;--leaf-soft:#e2ecdf;--alert-bg:#fbeeea;--font-body:"Public Sans", "Noto Sans Gujarati", sans-serif;--font-display:"Spectral", "Noto Serif Gujarati", serif;--font-gu:"Noto Sans Gujarati", sans-serif;--font-gu-serif:"Noto Serif Gujarati", serif}*{box-sizing:border-box}html,body,#root{min-height:100vh;margin:0}body{background:repeating-linear-gradient(0deg, transparent 0 31px, #1e3a5f06 31px 32px), radial-gradient(ellipse at 20% -10%, #fdfaf2 0%, var(--paper) 55%);color:var(--ink);font-family:var(--font-body);font-size:15px;line-height:1.5}[lang=gu],.gu{font-family:var(--font-gu)}h1,h2,h3,h4{font-family:var(--font-display);color:var(--ink-blue-deep);margin:0 0 .4em}.masthead{background:var(--card);border-bottom:3px double var(--ink-blue);padding:0}.masthead-rule{background:var(--ink-blue);height:6px}.masthead-rule:after{content:"";background:var(--ochre);height:2px;margin-top:6px;display:block}.masthead-main{align-items:center;gap:18px;max-width:1280px;margin:0 auto;padding:14px 28px 10px;display:flex}.masthead-emblem{flex:none;width:auto;height:54px}.masthead-title{flex:1}.masthead-title .gu-line{font-family:var(--font-display);color:var(--ink-blue-deep);letter-spacing:.01em;font-size:20px;font-weight:700}.masthead-title .en-line{font-family:var(--font-display);letter-spacing:.14em;text-transform:uppercase;color:var(--ochre);font-size:13px;font-weight:600}.masthead-user{text-align:right;font-size:13px}.masthead-user .u-name{color:var(--ink-blue-deep);font-weight:700}.masthead-user .u-role{color:#6b6250;font-size:12px}.masthead-user .u-actions{justify-content:flex-end;align-items:center;gap:8px;margin-top:4px;display:flex}.lang-toggle{border:1.5px solid var(--ink-blue);cursor:pointer;background:var(--card);border-radius:3px;font-size:12px;display:inline-flex;overflow:hidden}.lang-toggle button{cursor:pointer;font-family:var(--font-gu);color:var(--ink-blue);background:0 0;border:0;padding:3px 9px;font-size:12px}.lang-toggle button.active{background:var(--ink-blue);color:#fff}.tabs-nav{align-items:flex-end;gap:6px;max-width:1280px;margin:0 auto;padding:14px 28px 0;display:flex}.tabs-nav a{color:var(--ink-blue);background:var(--paper-deep);border:1px solid var(--rule);border-bottom:none;border-radius:7px 7px 0 0;padding:8px 18px 7px;font-size:13.5px;font-weight:600;text-decoration:none;transition:background .15s,padding .15s;position:relative;top:1px}.tabs-nav a:hover{background:#f6efdd;padding-bottom:10px}.tabs-nav a.active{background:var(--card);border-color:var(--rule);color:var(--ink-blue-deep);box-shadow:0 -2px 0 var(--ochre) inset;padding-bottom:10px}.tabs-body{border-top:1px solid var(--rule);background:linear-gradient(#1e3a5f08,#0000 60px)}.page{max-width:1280px;margin:0 auto;padding:26px 28px 80px}.panel{background:var(--card);border:1px solid var(--rule);border-radius:4px;box-shadow:2px 3px #1e3a5f12}.panel+.panel{margin-top:22px}.panel-head{border-bottom:1px solid var(--rule-soft);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;padding:12px 18px;display:flex}.panel-head h2{margin:0;font-size:17px}.panel-head .sub{color:#78704f;font-size:12px}.panel-head h2 .sub-count{color:#78704f;font-size:17px;font-weight:inherit}.panel-body{padding:18px}.ledger{border-collapse:collapse;width:100%;font-size:13.5px}.ledger th{font-family:var(--font-display);text-align:left;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-blue-deep);border-bottom:2px solid var(--ink-blue);white-space:nowrap;background:#f8f2e3;padding:9px 10px;font-size:12.5px}.ledger.wrap th{white-space:normal;vertical-align:top;letter-spacing:.03em;text-wrap:balance;font-size:11.5px;line-height:1.25}.ledger.wrap th.num{width:10.5%;min-width:62px;padding-left:6px;padding-right:8px}.ledger.wrap th .sort-ind{white-space:nowrap}.ledger td{border-bottom:1px solid var(--rule-soft);vertical-align:top;padding:9px 10px}.ledger tbody tr{transition:background .12s}.ledger tbody tr:hover{background:#f7f0dd}.ledger tbody tr.clickable{cursor:pointer}.ledger .num{text-align:center;font-variant-numeric:tabular-nums}.ledger .ticket-no{color:var(--ink-blue);white-space:nowrap;font-weight:700}.ledger th.col-clip{white-space:normal;width:56px;line-height:1.2}.ledger td.col-clip{width:56px}.ledger .col-title{min-width:260px}.table-scroll{-webkit-overflow-scrolling:touch;width:100%;overflow-x:auto}.table-scroll::-webkit-scrollbar{display:none}.table-hscroll{z-index:5;margin-top:2px;position:sticky;bottom:0;overflow:auto hidden}@supports ((-moz-appearance:none)){.table-scroll{scrollbar-width:none}.table-hscroll{scrollbar-width:auto;scrollbar-color:var(--ink-blue) var(--paper-deep)}}.table-hscroll::-webkit-scrollbar{height:13px}.table-hscroll::-webkit-scrollbar-track{background:var(--paper-deep);border:1px solid var(--rule-soft);border-radius:7px}.table-hscroll::-webkit-scrollbar-thumb{background:var(--ink-blue);border:2px solid var(--paper-deep);border-radius:7px}.table-hscroll::-webkit-scrollbar-thumb:hover{background:var(--ink-blue-deep)}.table-scroll .ledger{min-width:900px}.stamp{vertical-align:middle;letter-spacing:.07em;text-transform:uppercase;white-space:nowrap;background:#ffffff8c;border:1.6px solid;border-radius:2px;justify-content:center;align-items:center;height:22px;padding:0 9px;font-size:11px;font-weight:700;line-height:1;display:inline-flex}.stamp.s-pending{color:#8a6d1a}.stamp.s-open{color:var(--ink-blue)}.stamp.s-progress{color:#275f8a}.stamp.s-resolved{color:var(--leaf)}.stamp.s-closed{color:#5d5747}.stamp.s-rejected{color:var(--stamp-red)}.stamp.s-hold{color:var(--ochre)}.stamp.s-delayed{color:var(--ochre);border-color:#b0641e73}.stamp.s-overdue{color:var(--stamp-red);animation:2.4s ease-in-out infinite stamp-pulse}.stamp.s-overdue-past{color:var(--ink-muted,#8a8a8a);opacity:.75}@keyframes stamp-pulse{0%,to{opacity:1}50%{opacity:.55}}.stamp.s-high{color:#fff;background:var(--stamp-red);border-color:var(--stamp-red);letter-spacing:.02em;font-weight:700;animation:2.4s ease-in-out infinite stamp-pulse}.form-grid{grid-template-columns:repeat(2,1fr);gap:16px 22px;display:grid}.form-grid .full{grid-column:1/-1}.field label{letter-spacing:.05em;text-transform:uppercase;color:var(--ink-blue-deep);margin-bottom:5px;font-size:12px;font-weight:700;display:block}.field label .gu-sub{text-transform:none;letter-spacing:0;color:#7a7258;font-weight:500;font-family:var(--font-gu)}.field label .req{color:var(--stamp-red);margin-left:2px;font-weight:700}.field input,.field select,.field textarea{border:1px solid var(--rule);width:100%;font-family:var(--font-body);color:var(--ink);background:#fffef9;border-radius:3px;padding:8px 10px;font-size:14px;transition:border-color .15s,box-shadow .15s}.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--ink-blue);outline:none;box-shadow:0 0 0 2.5px #1e3a5f24}.field .hint{color:#85794f;margin-top:4px;font-size:12px}.field select{appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6'%3E%3Cpath d='M0 0h10L5 6z' fill='%237a7258'/%3E%3C/svg%3E");background-position:right 10px center;background-repeat:no-repeat;padding-right:30px}.field select:disabled{background-color:var(--paper-deep);color:#8b8163}.form-grid .field input:not([type=checkbox]):not([type=file]),.form-grid .field select{height:36px}.datefield{width:100%;display:flex;position:relative}.datefield>input[type=text]{border-radius:3px 0 0 3px;flex:1}.datefield-btn{border:1px solid var(--rule);cursor:pointer;background:#fffef9;border-left:none;border-radius:0 3px 3px 0;flex:none;width:38px;font-size:15px;line-height:1}.datefield-btn:disabled{cursor:default;opacity:.5}.datefield-native{opacity:0;pointer-events:none;border:0;width:38px;height:100%;margin:0;padding:0;position:absolute;top:0;right:0}.field.error input,.field.error select,.field.error textarea{border-color:var(--stamp-red)}.password-wrapper{align-items:center;width:100%;display:flex;position:relative}.password-wrapper input{padding-right:40px}input[type=password]::-ms-reveal{display:none}input[type=password]::-ms-clear{display:none}.password-toggle-btn{cursor:pointer;color:var(--ink-blue-deep);opacity:.6;background:0 0;border:none;border-radius:4px;justify-content:center;align-items:center;padding:6px;transition:opacity .15s,color .15s,background-color .15s;display:flex;position:absolute;right:8px}.password-toggle-btn:hover{opacity:1;color:var(--ink-blue);background-color:#1e3a5f0d}.password-toggle-btn:focus-visible{outline:2px solid var(--ink-blue);opacity:1}.btn{border:1.5px solid var(--ink-blue);background:var(--ink-blue);color:#fff;font-family:var(--font-body);cursor:pointer;border-radius:3px;align-items:center;gap:7px;padding:8px 18px;font-size:13.5px;font-weight:600;text-decoration:none;transition:transform 80ms,background .15s;display:inline-flex}.btn:hover{background:var(--ink-blue-deep)}.btn:active{transform:translateY(1px)}.btn:disabled{opacity:.55;cursor:not-allowed}.btn.ghost{color:var(--ink-blue);background:0 0}.btn.ghost:hover{background:#1e3a5f14}.btn.danger{background:var(--stamp-red);border-color:var(--stamp-red)}.btn.danger:hover{background:#8c3226}.btn.ochre{background:var(--ochre);border-color:var(--ochre)}.btn.ochre:hover{background:#96541a}.btn.approve{background:var(--ink-blue);border-color:var(--ink-blue)}.btn.approve:hover{background:var(--ink-blue-deep)}.btn.small{padding:4px 12px;font-size:12px}.action-bar .btn{text-transform:uppercase;letter-spacing:.5px;border-radius:5px;padding:10px 24px;font-size:14px;box-shadow:0 1px 2px #1a181240,inset 0 -2px #0000002e}.action-bar .btn:hover{transform:translateY(-1px);box-shadow:0 3px 6px #1a181247,inset 0 -2px #0000002e}.action-bar .btn:active{transform:translateY(1px);box-shadow:0 1px 2px #1a181233}.action-bar .btn .btn-ic{font-size:15px;line-height:1}.row-actions .btn .btn-ic{font-size:12px;line-height:1}.staff-group-head{text-transform:uppercase;letter-spacing:.5px;color:var(--ink-blue-deep);background:var(--ochre-soft);border-bottom:1px solid var(--rule-soft);padding:5px 12px;font-size:11.5px;font-weight:700;position:sticky;top:0}.login-wrap{place-items:center;min-height:100vh;padding:30px 16px;display:grid}.login-sheet{background:var(--card);border:1px solid var(--rule);border-top:6px solid var(--ink-blue);border-radius:4px;width:430px;max-width:100%;padding:34px 38px 38px;animation:.5s cubic-bezier(.2,.9,.3,1) both sheet-in;position:relative;box-shadow:4px 6px #1e3a5f14}.login-sheet:before{content:"";border:1px solid var(--rule-soft);pointer-events:none;border-radius:2px;position:absolute;inset:7px}@keyframes sheet-in{0%{opacity:0;transform:translateY(14px)}to{opacity:1;transform:none}}.login-emblem{width:62px;margin:0 auto 10px;display:block}.login-title-gu{text-align:center;font-family:var(--font-display);color:var(--ink-blue-deep);font-size:19px;font-weight:700}.login-title-en{text-align:center;letter-spacing:.16em;text-transform:uppercase;color:var(--ochre);margin-bottom:22px;font-size:11.5px;font-weight:700}.sheet-back{color:#79704e;cursor:pointer;background:0 0;border:0;align-items:center;gap:6px;margin-bottom:10px;padding:0;font-family:inherit;font-size:12.5px;font-weight:600;display:inline-flex}.sheet-back:hover{color:var(--ink-blue);text-decoration:underline}.login-error{background:var(--alert-bg);color:var(--stamp-red);border:1px solid #dcb4aa;border-radius:3px;margin-bottom:14px;padding:8px 12px;font-size:13px}.dash-grid{grid-template-columns:minmax(0,1fr) 330px;align-items:start;gap:22px;display:grid}.dash-main{flex-direction:column;gap:22px;min-width:0;display:flex}.totals-strip{border:1px solid var(--rule);background:var(--card);border-radius:4px;flex-wrap:wrap;display:flex;overflow:hidden}.totals-strip .cell{border-right:1px dashed var(--rule-soft);flex:100px;padding:14px 16px 12px}.totals-strip .cell:last-child{border-right:0}.totals-strip .n{font-family:var(--font-display);color:var(--ink-blue-deep);font-variant-numeric:tabular-nums;font-size:27px;font-weight:700;line-height:1.1}.totals-strip .cell.warn .n{color:var(--stamp-red)}.totals-strip .l{text-transform:uppercase;letter-spacing:.08em;color:#79704e;font-size:11px;font-weight:700}.alerts-rail{flex-direction:column;gap:16px;display:flex}.alert-block{border-left:4px solid var(--stamp-red)}.alert-block.info{border-left-color:var(--ochre)}.alert-item{border-bottom:1px dashed var(--rule-soft);padding:9px 14px;font-size:13px}.alert-item:last-child{border-bottom:0}.alert-item .t{color:var(--ink-blue-deep);font-weight:600}.alert-item .m{color:#6d654c;font-size:12px}.alert-scroll{overscroll-behavior:auto;scrollbar-width:thin;scrollbar-color:var(--rule) transparent;overflow-y:auto}.alert-scroll::-webkit-scrollbar{width:5px}.alert-scroll::-webkit-scrollbar-track{background:0 0}.alert-scroll::-webkit-scrollbar-thumb{background:var(--rule);border-radius:4px}.alert-scroll::-webkit-scrollbar-thumb:hover{background:var(--ochre)}.alert-scroll.rows-3l{max-height:284px}.alert-scroll.rows-2l{max-height:216px}.alert-scroll.rows-1l{max-height:144px}.alert-sublabel{letter-spacing:.4px;text-transform:uppercase;color:var(--ink-blue-deep);padding:7px 14px 3px;font-size:11.5px;font-weight:700}.row-actions{flex-direction:column;gap:4px;min-width:190px;display:flex}.row-actions .btn{white-space:nowrap;padding:3px 8px;font-size:11px}.queue-item .row-actions{flex-flow:wrap;gap:8px;min-width:0;margin-top:7px}.queue-item .row-actions .btn{padding:4px 12px;font-size:12px}.alert-scroll.queue-preview{max-height:460px}.queue-viewall{color:var(--ink-blue);font-size:12.5px;font-weight:700;text-decoration:none;display:block}.queue-viewall:hover{background:#1e3a5f0f}.closure-banner{background:var(--alert-bg);border:1px solid #dcb4aa;border-left:4px solid var(--stamp-red);color:#6d2418;border-radius:3px;margin-bottom:18px;padding:10px 14px;font-size:13.5px}.detail-grid{grid-template-columns:1.4fr 1fr;align-items:start;gap:22px;display:grid}.kv{grid-template-columns:190px 1fr;font-size:13.5px;display:grid}.kv>div{border-bottom:1px dashed var(--rule-soft);padding:8px 12px}.kv>div:nth-child(odd){color:var(--ink-blue-deep);background:#faf5e7;font-weight:700}.timeline{margin:0;padding:0 0 0 4px;list-style:none}.timeline li{border-left:2px solid var(--rule);margin-left:8px;padding:0 0 16px 22px;position:relative}.timeline li:last-child{border-left-color:#0000}.timeline li.changed{border-left:3px solid var(--ochre);background:#fbf3df;border-radius:2px;margin-left:7px;padding-left:21px}.timeline li.changed .what{color:var(--ochre)}.timeline li.changed .note{font-weight:700}.timeline li:before{content:"";background:var(--card);border:2.5px solid var(--ink-blue);border-radius:50%;width:10px;height:10px;position:absolute;top:2px;left:-7px}.timeline .when{color:#8b8163;font-size:11.5px}.timeline .what{color:var(--ink-blue-deep);font-size:13px;font-weight:700}.timeline .note{font-size:13px}.clip-img{border:1px solid var(--rule);border-radius:3px;max-width:100%}.modal-veil{z-index:60;background:#22303d73;place-items:center;padding:20px;animation:.18s both veil-in;display:grid;position:fixed;inset:0}@keyframes veil-in{0%{opacity:0}}.modal-sheet{background:var(--card);border:1px solid var(--rule);border-top:5px solid var(--ochre);border-radius:4px;width:560px;max-width:100%;max-height:88vh;padding:24px 26px;animation:.25s both sheet-in;overflow:auto}.modal-sheet h3{margin-top:0}.filters-row{flex-wrap:wrap;align-items:flex-end;gap:12px;display:flex}.filters-row .field{min-width:150px}.filters-row.secondary{align-items:flex-end;gap:22px;margin:14px 0 16px}.filters-row .field.toggle{flex-direction:column;align-items:center;min-width:120px;display:flex}.filters-row .field.toggle>label{text-align:center}.filters-row .field input:not([type=checkbox]),.filters-row .field select,.filters-row .field .multi-select-btn{height:36px;padding-top:0;padding-bottom:0}.filters-row .se-toggles{flex-wrap:wrap;align-self:flex-end;align-items:center;gap:18px;min-height:36px;display:flex}.se-toggle{cursor:pointer;color:var(--ink-blue-deep);white-space:nowrap;align-items:center;gap:7px;font-size:13px;font-weight:600;display:inline-flex}.se-toggle input[type=checkbox]{cursor:pointer;width:16px;height:16px;accent-color:var(--ink-blue)}.filters-row .clear-btn{align-self:flex-end;height:36px;padding:0 18px;line-height:1}.filters-row .tickets-count{white-space:nowrap;align-self:flex-end;margin-left:auto;padding-bottom:9px}.field.toggle .switch{cursor:pointer;align-items:center;height:36px;margin:0;display:flex}.switch input{opacity:0;width:0;height:0;position:absolute}.switch-track{background:var(--paper-deep);border:1px solid var(--rule);border-radius:11px;width:42px;height:22px;transition:background .18s,border-color .18s;display:inline-block;position:relative}.switch-track:after{content:"";background:var(--card);border:1px solid var(--rule);border-radius:50%;width:16px;height:16px;transition:left .18s;position:absolute;top:2px;left:2px;box-shadow:0 1px 2px #0000002e}.switch input:checked+.switch-track{background:var(--ink-blue);border-color:var(--ink-blue-deep)}.switch input:checked+.switch-track:after{border-color:var(--ink-blue-deep);left:22px}.switch input:focus-visible+.switch-track{outline:2px solid var(--ochre);outline-offset:2px}.filter-chips{flex-wrap:wrap;gap:8px;margin:2px 0 16px;display:flex}.chip{color:var(--ink-blue-deep);background:#e8eef6;border:1px solid #b9c9dd;border-radius:999px;align-items:center;gap:8px;padding:4px 6px 4px 12px;font-size:13px;font-weight:600;line-height:1.4;display:inline-flex}.chip-x{width:18px;height:18px;color:var(--ink-blue);background:var(--card);cursor:pointer;border:1px solid #b9c9dd;border-radius:50%;justify-content:center;align-items:center;padding:0;font-size:11px;line-height:1;transition:background .15s,color .15s,border-color .15s;display:inline-flex}.chip-x:hover{background:var(--stamp-red);border-color:var(--stamp-red);color:#fff}.empty{text-align:center;color:#8b8163;padding:42px 10px;font-size:14px}.empty .big{font-family:var(--font-display);color:var(--ink-blue);font-size:17px}.footer-strip{border-top:1px solid var(--rule);background:var(--paper-deep);color:#776f55;text-align:center;padding:12px;font-size:12px}.section-caption{font-family:var(--font-display);letter-spacing:.1em;text-transform:uppercase;color:var(--ochre);margin:0 0 8px;font-size:13px;font-weight:700}.pill-count{background:var(--stamp-red);color:#fff;border-radius:10px;place-items:center;min-width:20px;height:20px;padding:0 5px;font-size:11px;font-weight:700;display:inline-grid}.dash-headline{background:linear-gradient(135deg, var(--card), var(--paper));border:1px solid var(--rule);border-radius:20px;flex-wrap:wrap;align-items:center;gap:4px;margin-bottom:16px;padding:6px 8px;display:flex;box-shadow:0 1px 2px #1e3a5f0d}.dash-headline .hl-item{color:inherit;border-radius:16px;flex-wrap:wrap;align-items:baseline;gap:7px;padding:4px 12px;text-decoration:none;transition:background .15s;display:flex}.dash-headline .hl-item:hover{background:#1e3a5f0f}.dash-headline .hl-l{text-transform:uppercase;letter-spacing:.07em;color:#93875f;font-size:10px;font-weight:700}.dash-headline .hl-v{font-family:var(--font-display);color:var(--ink-blue-deep);font-variant-numeric:tabular-nums;font-size:17px;font-weight:800;line-height:1}.dash-headline .hl-v.muted{color:#93875f}.dash-headline .hl-sep{background:var(--rule-soft);align-self:center;width:1px;height:16px}.dash-headline .hl-sub{flex-wrap:wrap;gap:6px;display:flex}.dash-headline .hl-sub a{color:#6b6248;white-space:nowrap;background:#00000009;border-radius:999px;padding:2px 8px;font-size:10.5px;text-decoration:none}.dash-headline .hl-sub a:hover{color:var(--ink);background:#00000012}.dash-headline .hl-sub b{color:var(--ink-blue);font-variant-numeric:tabular-nums}.kpi-groups{grid-template-columns:1.4fr 1.25fr 1fr;gap:16px;margin-bottom:22px;display:grid}@media (width<=900px){.kpi-groups{grid-template-columns:1fr}}.kpi-group{background:var(--card);border:1px solid var(--rule);border-top:4px solid var(--ink-blue);border-radius:5px;padding:14px 16px}.kpi-group.progress{border-top-color:var(--ochre)}.kpi-group.resolved{border-top-color:var(--leaf)}.kpi-group-head{border-bottom:2px solid var(--rule-soft);color:inherit;justify-content:space-between;align-items:baseline;margin-bottom:10px;padding-bottom:8px;text-decoration:none;display:flex}.kpi-group-head .kg-t{text-transform:uppercase;letter-spacing:.05em;color:var(--ink-blue);font-size:13px;font-weight:800}.kpi-group.progress .kg-t{color:var(--ochre)}.kpi-group.resolved .kg-t{color:var(--leaf)}.kpi-group-head .kg-n{font-family:var(--font-display);color:var(--ink-blue-deep);font-variant-numeric:tabular-nums;font-size:28px;font-weight:700}.kpi-tiles{grid-template-columns:repeat(auto-fit,minmax(96px,1fr));gap:8px;display:grid}.kpi-group.progress .kpi-tiles{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}.kpi-tile{background:var(--paper);border:1px solid var(--rule-soft);color:inherit;border-radius:4px;flex-direction:column;padding:9px 11px;text-decoration:none;display:flex}.kpi-tile:hover{background:var(--paper-deep)}.kpi-tile .kt-n{color:var(--ink-blue-deep);font-variant-numeric:tabular-nums;font-size:21px;font-weight:800;line-height:1.1}.kpi-tile .kt-l{color:#79704e;margin-top:1px;font-size:11px;font-weight:600}.kpi-tile.danger{background:var(--alert-bg);border-color:#dcb4aa}.kpi-tile.danger .kt-n,.kpi-tile.danger .kt-l{color:var(--stamp-red)}.kpi-tile.ok{background:#3f6f4f17;border-color:#3f6f4f47}.kpi-tile.ok .kt-n{color:var(--leaf)}.kpi-tile.ok .kt-l{color:#4c6b56}.kpi-tile.warn{background:#b0641e17;border-color:#b0641e4d}.kpi-tile.warn .kt-n{color:var(--ochre)}.kpi-tile.warn .kt-l{color:#8a6d1a}.kpi-tile.split{padding:0;overflow:hidden}.kpi-tile.split:hover{background:var(--paper)}.kpi-tile.split .kt-main{color:inherit;flex-direction:column;padding:10px 12px 7px;text-decoration:none;display:flex}.kpi-tile.split .kt-main:hover{background:var(--paper-deep)}.kpi-tile.split .kt-main .kt-n{font-size:24px}.kpi-group.active .kpi-tile.split .kt-main .kt-n{color:var(--ink-blue-deep)}.kpi-group.progress .kpi-tile.split .kt-main .kt-n{color:var(--ochre)}.kpi-group.resolved .kpi-tile.split .kt-main .kt-n{color:var(--leaf)}.kpi-tile.split .kt-subs{grid-template-columns:1fr 1fr;gap:6px;padding:0 9px 10px;display:grid}.kpi-tile.split .kt-sub{border:1px solid var(--rule-soft);background:#00000008;border-radius:4px;flex-direction:column;gap:1px;min-width:0;padding:6px 8px;text-decoration:none;display:flex}.kpi-tile.split .kt-sub:hover{filter:brightness(.96)}.kpi-tile.split .kt-sub .ks-n{font-family:var(--font-display);color:var(--ink);font-variant-numeric:tabular-nums;font-size:16px;font-weight:800;line-height:1.1}.kpi-tile.split .kt-sub .ks-l{text-transform:uppercase;letter-spacing:.03em;color:#79704e;overflow-wrap:normal;word-break:normal;white-space:normal;font-size:9px;font-weight:700}.kpi-tile.split .kt-sub.ok{background:#3f6f4f17;border-color:#3f6f4f47}.kpi-tile.split .kt-sub.ok .ks-n{color:var(--leaf)}.kpi-tile.split .kt-sub.ok .ks-l{color:#4c6b56}.kpi-tile.split .kt-sub.danger{background:var(--alert-bg);border-color:#dcb4aa}.kpi-tile.split .kt-sub.danger .ks-n,.kpi-tile.split .kt-sub.danger .ks-l{color:var(--stamp-red)}.kpi-tile.split .kt-sub.warn{background:#b0641e17;border-color:#b0641e4d}.kpi-tile.split .kt-sub.warn .ks-n{color:var(--ochre)}.kpi-tile.split .kt-sub.warn .ks-l{color:#8a6d1a}@media (width<=980px){.kpi-tile.split .kt-subs{grid-template-columns:1fr}}.tabs-nav .nav-dd{align-items:flex-end;display:inline-flex;position:relative}.nav-dd-caret{cursor:pointer;opacity:.85;margin-left:8px;font-size:10px;line-height:1}.nav-dd-menu{z-index:60;background:var(--card);border:1px solid var(--rule);border-radius:6px;flex-direction:column;gap:2px;min-width:252px;padding:6px;display:flex;position:absolute;top:calc(100% + 2px);left:0;box-shadow:0 8px 22px #1e3a5f2e}.tabs-nav .nav-dd-menu a{color:var(--ink);background:0 0;border:0;border-radius:4px;justify-content:space-between;align-items:baseline;gap:12px;padding:8px 10px;font-size:13px;font-weight:600;text-decoration:none;display:flex;top:0}.tabs-nav .nav-dd-menu a:hover{background:#0000000d;padding-bottom:8px}.nav-dd-menu b{color:var(--ink-blue);font-variant-numeric:tabular-nums;font-weight:700}.mis-collapse-head{cursor:pointer;font:inherit;color:inherit;text-align:left;background:0 0;border:0;align-items:center;gap:8px;margin:0;padding:0;display:inline-flex}.mis-collapse-head h2{margin:0}.view-toggle{border:1.5px solid var(--ink-blue);border-radius:4px;display:inline-flex;overflow:hidden}.view-toggle button{background:var(--card);color:var(--ink-blue);font-family:var(--font-body);cursor:pointer;border:0;padding:6px 16px;font-size:13px;font-weight:600;transition:background .15s}.view-toggle button+button{border-left:1.5px solid var(--ink-blue)}.view-toggle button.active{background:var(--ink-blue);color:#fff}.view-toggle button:not(.active):hover{background:var(--paper-deep)}.queue-stage{overflow:hidden}.queue-slide{animation:.3s q-slide-next}.queue-slide.prev{animation:.3s q-slide-prev}@keyframes q-slide-next{0%{opacity:0;transform:translate(42px)}to{opacity:1;transform:none}}@keyframes q-slide-prev{0%{opacity:0;transform:translate(-42px)}to{opacity:1;transform:none}}.queue-counter{color:var(--ink-blue-deep);font-variant-numeric:tabular-nums;font-size:13px;font-weight:700}.queue-nav-head{align-items:center;gap:10px;display:inline-flex}.action-bar{flex-wrap:wrap;gap:10px;margin-bottom:18px;display:flex}.queue-actionrow{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;margin-bottom:18px;display:flex}.queue-actionrow .action-bar{margin-bottom:0}.btn-next{margin-left:auto;font-size:13px;font-weight:600}.btn-next .chev{margin-left:4px;font-size:16px;font-weight:600;line-height:1}.btn-next:disabled{opacity:.5}.queue-nav-btns{align-items:center;gap:8px;margin-left:auto;display:inline-flex}.queue-nav-btns .btn{justify-content:center;align-items:center;font-size:13px;font-weight:600;display:inline-flex;width:100px!important;height:32px!important;padding:0!important}.queue-nav-btns .btn .chev{font-size:16px}.queue-nav-btns .btn-next{margin-left:0}.queue-nav-btns .btn:disabled{opacity:.5}.pie-panel{flex-wrap:wrap;align-items:center;gap:24px;display:flex}.pie-legend{flex-direction:column;flex:0 260px;gap:10px;min-width:200px;display:flex}.pie-legend-item{color:inherit;border:1px solid var(--rule-soft);background:var(--card);border-radius:4px;align-items:center;gap:10px;padding:8px 12px;font-size:14px;text-decoration:none;transition:background .15s;display:flex}.pie-legend-item:hover{background:var(--paper-deep)}.pie-legend-item .dot{border-radius:50%;flex:none;width:12px;height:12px}.pie-legend-item .lbl{flex:1}.pie-legend-item b{font-variant-numeric:tabular-nums}.overdue-row{grid-template-columns:1fr 1fr;gap:22px;margin-top:22px;margin-bottom:22px;display:grid}@media (width<=900px){.overdue-row{grid-template-columns:1fr}}th.sortable{cursor:pointer;-webkit-user-select:none;user-select:none;white-space:nowrap;position:relative;padding-right:18px!important}th.sortable:hover{background:var(--paper-deep)}.sort-ind{color:#b3a97f;font-size:9px;position:absolute;top:50%;right:6px;transform:translateY(-50%)}.sort-ind.on{color:var(--ochre)}.clip-thumb{object-fit:cover;border:1px solid var(--rule);cursor:zoom-in;background:var(--paper-deep);border-radius:3px;width:46px;height:34px;display:block}.lightbox{z-index:200;cursor:zoom-out;background:#14181ed1;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.lightbox img{cursor:default;background:#fff;border-radius:4px;max-width:92vw;max-height:88vh;box-shadow:0 8px 40px #00000080}.lightbox-close{color:#fff;cursor:pointer;background:0 0;border:0;font-size:34px;font-weight:700;line-height:1;position:absolute;top:14px;right:20px}.heatmap .hm-cell{font-variant-numeric:tabular-nums;font-weight:700}.hm-legend{color:#6b6248;flex-wrap:wrap;gap:18px;margin-top:10px;font-size:11.5px;display:flex}.hm-legend-item{align-items:center;gap:6px;display:inline-flex}.hm-legend-item .swatch{border:1px solid var(--rule-soft);border-radius:2px;width:46px;height:10px;display:inline-block}.atr-sheet{border:1.5px solid var(--ink);background:#fffef9;padding:26px 30px}.atr-sheet .atr-head{text-align:center;font-family:var(--font-gu);font-size:13px}.atr-sheet .atr-title{font-family:var(--font-gu-serif);margin:8px 0;font-size:16px;font-weight:700;text-decoration:underline}.atr-table{border-collapse:collapse;width:100%;margin-top:12px;font-size:13px}.atr-table td{border:1px solid var(--ink);padding:7px 10px}.atr-table td:first-child{width:42%;font-family:var(--font-gu)}.atr-signs{text-align:center;justify-content:space-between;margin-top:28px;font-size:12.5px;display:flex}.atr-signs .name{font-weight:700}.geo-tag{color:var(--leaf);font-size:11px;font-weight:600}.fade-in{animation:.35s both fade-in}@keyframes fade-in{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}@media (width<=980px){.dash-grid,.detail-grid,.form-grid{grid-template-columns:1fr}.masthead-main,.tabs-nav{flex-wrap:wrap}.panel-body{overflow-x:auto}.chart-pair{grid-template-columns:1fr!important}.kt-l,.hl-l,.hl-sub a{overflow-wrap:anywhere;white-space:normal}.queue-actionrow{flex-wrap:wrap}.queue-nav-btns{justify-content:space-between;width:100%;margin-left:0}}.notif-bell-wrap{display:inline-flex;position:relative}.notif-bell{cursor:pointer;background:var(--card);width:26px;height:26px;color:var(--ink-blue);border:1.5px solid var(--ink-blue);border-radius:3px;justify-content:center;align-items:center;padding:0;display:inline-flex;position:relative}.notif-bell svg{width:17px;height:17px}.notif-bell:hover{background:#f6efdd}.notif-badge{background:var(--stamp-red);color:#fff;border-radius:9px;justify-content:center;align-items:center;min-width:16px;height:16px;padding:0 4px;font-size:10px;font-weight:700;line-height:1;display:flex;position:absolute;top:-6px;right:-6px}.notif-center{z-index:60;background:var(--card);border:1px solid var(--rule);text-align:left;border-radius:5px;width:320px;max-width:88vw;position:absolute;top:32px;right:0;overflow:hidden;box-shadow:3px 5px #1e3a5f1f}.notif-center-head{border-bottom:1px solid var(--rule-soft);font-family:var(--font-display);color:var(--ink-blue-deep);justify-content:space-between;align-items:center;gap:10px;padding:10px 14px;font-size:14px;font-weight:700;display:flex}.notif-markall{color:var(--ochre);cursor:pointer;font-size:12px;font-weight:600;font-family:var(--font-body);background:0 0;border:0}.notif-center-body{max-height:60vh;overflow-y:auto}.notif-empty{color:#6d654c;text-align:center;padding:18px 14px;font-size:13px}.notif-row{text-align:left;cursor:pointer;border:0;border-bottom:1px dashed var(--rule-soft);width:100%;font-family:var(--font-body);background:0 0;padding:10px 14px;display:block}.notif-row:hover{background:#f6efdd}.notif-row.unread{background:var(--alert-bg)}.notif-row.unread:hover{background:#f7e4dd}.notif-row-title{color:var(--ink-blue-deep);font-size:13px;font-weight:600}.notif-row-body{color:#6d654c;margin-top:2px;font-size:12px}.notif-row-time{color:#9a927c;margin-top:3px;font-size:11px}.notif-group-head{letter-spacing:.6px;text-transform:uppercase;color:var(--ink-blue-deep);border-bottom:1px solid var(--rule-soft);background:#f3edda;padding:6px 14px;font-size:10.5px;font-weight:800;position:sticky;top:0}.notif-group-head.hp{color:var(--stamp-red);background:var(--alert-bg)}.notif-row.hp{border-left:4px solid var(--stamp-red)}.notif-row.hp.unread{background:var(--alert-bg)}.notif-hp-mark{color:var(--stamp-red);margin-right:3px}.notif-toasts{z-index:80;flex-direction:column;gap:10px;max-width:320px;display:flex;position:fixed;top:84px;right:18px}.notif-toast{background:var(--card);border:1px solid var(--rule);border-left:4px solid var(--stamp-red);cursor:pointer;border-radius:4px;padding:10px 14px;animation:.28s both notif-slide;box-shadow:3px 5px #1e3a5f1f}.notif-toast.hp{background:var(--alert-bg);border-left-width:6px}.notif-toast-title{color:var(--ink-blue-deep);font-size:13px;font-weight:700}.notif-toast-body{color:#6d654c;margin-top:2px;font-size:12px}@keyframes notif-slide{0%{opacity:0;transform:translate(24px)}to{opacity:1;transform:none}}.bulk-actions-bar{border-top:3px solid var(--ink-blue);z-index:100;background:#fcfaf2;border-radius:0 0 4px 4px;justify-content:space-between;align-items:center;margin-top:20px;padding:12px 20px;display:flex;position:sticky;bottom:0;box-shadow:0 -4px 12px #1e3a5f1a}.bulk-actions-info{font-family:var(--font-display);color:var(--ink-blue-deep);font-size:14.5px;font-weight:700}.bulk-actions-btns{gap:12px;display:flex}.checkbox-cell{text-align:center;width:44px}.checkbox-cell input[type=checkbox]{cursor:pointer;width:17px;height:17px;accent-color:var(--ink-blue)}.ledger tr.row-high>td{background-color:var(--alert-bg)!important}.ledger tr.row-high:hover>td{background-color:#f7ddd6!important}.ledger tr.row-high .ticket-no{color:var(--stamp-red);font-weight:800}.alert-block.high{border-left:6px solid var(--stamp-red);background:linear-gradient(#a53b2e0f,#0000 60px)}.alert-block.high .panel-head{background:var(--alert-bg)}.alert-block.high .panel-head h2{color:var(--stamp-red)}.hl-item.high .hl-l{color:var(--stamp-red);font-weight:700}.hl-item.high .hl-v{color:var(--stamp-red)}.hp-toggle.on span{color:var(--stamp-red);font-weight:700}.row-selected{background-color:#1e3a5f0a!important}.row-selected:hover{background-color:#1e3a5f12!important}.multi-select-dropdown{width:100%;position:relative}.multi-select-btn{border:1px solid var(--rule);width:100%;font-family:var(--font-body);color:var(--ink);cursor:pointer;text-align:left;background:#fffef9;border-radius:3px;justify-content:space-between;align-items:center;padding:8px 10px;font-size:14px;transition:border-color .15s,box-shadow .15s;display:flex}.multi-select-btn:focus{border-color:var(--ink-blue);outline:none;box-shadow:0 0 0 2.5px #1e3a5f24}.multi-select-btn:disabled{background:var(--paper-deep);color:#8b8163;cursor:default}.multi-select-btn span{white-space:nowrap;text-overflow:ellipsis;max-width:calc(100% - 16px);overflow:hidden}.multi-select-btn .arrow{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6'%3E%3Cpath d='M0 0h10L5 6z' fill='%237a7258'/%3E%3C/svg%3E");background-position:50%;background-repeat:no-repeat;flex:none;width:10px;height:6px;transition:transform .12s}.multi-select-btn .arrow.open{transform:rotate(180deg)}.multi-select-options{border:1px solid var(--rule);z-index:1000;background:#fffef9;border-radius:3px;max-height:200px;margin-top:4px;position:absolute;top:100%;left:0;right:0;overflow-y:auto;box-shadow:0 4px 12px #1e3a5f26}.multi-select-option{cursor:pointer;color:var(--ink);-webkit-user-select:none;user-select:none;align-items:center;padding:8px 10px;font-size:13.5px;transition:background .1s;display:flex}.multi-select-option:hover{background:#fcfaf2}.multi-select-option.option-disabled{opacity:.4;cursor:not-allowed}.multi-select-option.option-disabled:hover{background:0 0}.multi-select-option.option-disabled input[type=checkbox]{cursor:not-allowed}.multi-select-option input[type=checkbox]{cursor:pointer;width:15px;height:15px;accent-color:var(--ink-blue);margin-right:8px}.source-picker .multi-select-options{width:max-content;min-width:100%;max-width:560px;max-height:360px}.source-picker .multi-select-option span{white-space:nowrap}.source-picker .msd-group-head{letter-spacing:.3px;color:var(--ink-blue-deep,#33506b);background:var(--paper-deep,#f4efe4);border-top:1px solid var(--rule-soft);border-bottom:1px solid var(--rule-soft);padding:10px 12px 6px;font-size:15px;font-weight:700}.source-picker .msd-group-head:first-child{border-top:none}.source-picker .msd-group-items{border-left:1px solid var(--rule-soft);margin-left:20px}.source-picker .msd-group-items .multi-select-option{padding:6px 10px 6px 12px}td.col-source{white-space:nowrap}.officer-picker{border:1px solid var(--rule-soft);border-radius:3px;max-height:400px;margin-bottom:16px;overflow:auto}.op-panel{min-width:320px;max-height:400px;overflow-y:auto}.op-search{z-index:1;border:none;border-bottom:1px solid var(--rule-soft);width:100%;font-size:13.5px;font-family:var(--font-body);background:#fffef9;padding:9px 10px;position:sticky;top:0}.op-search:focus{border-bottom-color:var(--ink-blue);outline:none}.op-group{border-top:1px solid var(--rule-soft)}.op-district{cursor:pointer;text-align:left;width:100%;color:var(--ink-blue-deep);font-size:13px;font-weight:700;font-family:var(--font-body);background:#f8f2e3;border:0;align-items:center;gap:7px;padding:7px 10px;display:flex}.op-district:hover{background:#f3ebd4}.op-district input[type=checkbox]{width:15px;height:15px;accent-color:var(--ink-blue);cursor:pointer;flex:none;margin:0}.op-caret{color:#7a7258;flex:none;font-size:11px;transition:transform .12s;display:inline-block}.op-caret.open{transform:rotate(90deg)}.op-district-name{white-space:nowrap;text-overflow:ellipsis;flex:1;overflow:hidden}.op-count{color:#7a7258;flex:none;font-size:11px;font-weight:600}.op-rank-head{cursor:pointer;-webkit-user-select:none;user-select:none;letter-spacing:.08em;text-transform:uppercase;color:var(--ochre);align-items:center;gap:6px;padding:5px 10px 4px 24px;font-size:10px;font-weight:700;display:flex}.op-rank-head:hover{background:#fcf7e8}.op-rank-head .op-count{text-transform:none;letter-spacing:0}.op-rank-name{flex:1}.op-officer{padding-left:36px}.op-empty{color:#7a7258;padding:12px;font-size:13px}.gis-embed iframe{border:1px solid var(--rule);background:#fff;border-radius:4px;width:100%;height:calc(100vh - 240px);min-height:560px;display:block;box-shadow:2px 3px #1e3a5f12}.gj-map{padding:4px 2px 2px}.gj-toolbar{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:12px;display:flex}.gj-toolbar-l{letter-spacing:.08em;text-transform:uppercase;color:var(--ochre);font-size:10px;font-weight:700}.gj-seg{border:1px solid var(--rule);border-radius:4px;flex-wrap:wrap;max-width:100%;display:inline-flex;overflow:hidden}.gj-seg-btn{background:var(--card);color:var(--ink-blue-deep);cursor:pointer;border:0;border-left:1px solid var(--rule);padding:5px 12px;font-size:12px;font-weight:600}.gj-seg-btn:first-child{border-left:0}.gj-seg-btn.on{color:#fffdf7;font-weight:700}.gj-body{grid-template-columns:minmax(0,1.35fr) minmax(0,1fr);align-items:start;gap:18px;display:grid}.gj-svg-wrap{min-width:0;position:relative}.gj-tip{z-index:5;pointer-events:none;background:var(--card);color:var(--ink);border:1px solid var(--rule);border-top:3px solid var(--ink-blue);border-radius:5px;max-width:210px;padding:8px 11px;position:absolute;box-shadow:2px 3px 10px #162c492e}.gj-tip-name{color:var(--ink-blue-deep);margin-bottom:5px;font-size:13px;font-weight:800}.gj-tip-grid{grid-template-columns:1fr auto;align-items:center;gap:2px 14px;font-size:11.5px;display:grid}.gj-tip-grid span{color:#6f6852}.gj-tip-grid b{text-align:right;color:var(--ink);font-weight:700}.gj-tip-red{color:var(--stamp-red)!important}.gj-tip-out{color:#7a7258;font-size:11.5px;font-style:italic}.gj-svg{width:100%;height:auto;display:block}.gj-legend{align-items:center;gap:8px;margin-top:8px;display:flex}.gj-legend-bar{border:1px solid var(--rule);border-radius:5px;flex:1;height:9px}.gj-legend-n{color:#7a7258;font-size:11px;font-weight:700}.gj-legend-juris{gap:16px;margin-top:6px}.gj-legend-out{color:#7a7258;align-items:center;gap:5px;margin-left:6px;font-size:11px;display:inline-flex}.gj-legend-in{border:1.6px solid var(--ink-blue);background:#cfe0f2;border-radius:2px;width:14px;height:11px}.gj-legend-hatch{border:1px solid var(--rule);background-image:repeating-linear-gradient(45deg,#ece7db 0 2.5px,#cbc1a9 2.5px 3.6px);border-radius:2px;width:14px;height:11px}.gj-rank{border:1px solid var(--rule);background:var(--card);border-radius:4px;max-height:400px;overflow:auto}.gj-rank-row{text-align:left;border:0;border-bottom:1px solid var(--rule-soft);cursor:pointer;background:0 0;grid-template-rows:auto auto;grid-template-columns:16px 1fr auto;align-items:center;column-gap:9px;width:100%;padding:8px 11px;display:grid}.gj-rank-row:last-child{border-bottom:0}.gj-rank-row:hover,.gj-rank-row.on{background:#fcf7e8}.gj-dot{border:1.5px solid;border-radius:50%;grid-row:1/3;width:15px;height:15px}.gj-rank-name{color:var(--ink-blue-deep);font-size:13px;font-weight:700}.gj-rank-v{grid-row:1/3;font-size:16px;font-weight:800}.gj-rank-sub{color:#7a7258;grid-column:2/3;font-size:11px}.gj-rank-empty{color:#7a7258;padding:14px;font-size:13px}.gj-rank-group{border-bottom:2px solid var(--rule)}.gj-rank-group:last-child{border-bottom:0}.gj-rank-dhead{background:#f8f2e3;grid-template-rows:auto}.gj-rank-dhead .gj-dot,.gj-rank-dhead .gj-rank-v{grid-row:auto}.gj-rank-prow{grid-template-rows:auto;grid-template-columns:1fr auto}.gj-rank-prow .gj-rank-name{color:var(--ink);font-size:12.5px;font-weight:600}.gj-rank-prow .gj-rank-v{grid-row:auto;font-size:14px}.gj-rank-ghead{background:#fbf6ea}.gj-rank-ghead:disabled{cursor:default}.gj-rank-row.sel{box-shadow:inset 3px 0 0 var(--ochre);background:#f2e9d1}.gj-rank-row.sel .gj-rank-name{font-weight:800}@media (width<=720px){.gj-body{grid-template-columns:1fr}}.ledger-toggle{border:1px solid var(--rule);background:var(--card);color:var(--ink-blue);cursor:pointer;border-radius:4px;margin-top:10px;padding:6px 14px;font-size:12px;font-weight:700}.ledger-toggle:hover{background:#fcf7e8}.btn-title-edit{border:1.5px solid var(--ink-blue);color:var(--ink-blue);font-family:var(--font-body);cursor:pointer;vertical-align:middle;background:0 0;border-radius:3px;align-items:center;gap:7px;margin-left:12px;padding:6px 14px;font-size:15px;font-weight:600;line-height:1.2;transition:transform 80ms,background .15s;display:inline-flex}.btn-title-edit:hover{background:#1e3a5f14}.btn-title-edit:active{transform:translateY(1px)}.btn-title-edit .btn-ic{font-size:14px}